11. Anonymity and Pseudonymity

  1. You have the option of not identifying yourself, or using a pseudonym, when dealing with the Company in relation to a particular matter.  This does not apply:
    1. where the Company is required or authorized by or under an Australian law, or a court/tribunal order, to deal with individuals who have identified themselves; or
    2. where it is impracticable for the Company to deal with individuals who have not identified themselves or who have used a pseudonym.
  2. However, in some cases if you do not provide the Company with your personal information when requested, the Company may not be able to respond to your request or provide you with the goods or services that you are requesting.
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